In the wake of a car accident, one of the most daunting experiences victims must endure is dealing with insurance companies. Knowing how these companies handle claims can help you prepare and protect your rights. Insurance companies follow certain steps when assessing claims, and understanding these steps can give you a clearer view of what to expect. Our car accident attorney breaks down the process so that you can be better equipped should you ever need to file a claim.
Initial Reporting And Investigation
After a car accident, the first step is usually reporting the incident to the insurance company. This can be either to your own insurance provider or the other driver’s insurer, depending on who is at fault. It’s important to provide accurate information, such as the date, time, location, and the names of everyone involved in the accident. You’ll also want to include details like the extent of vehicle damage and any injuries you or others may have sustained.
Once the report is filed, the insurance company will launch an investigation. This typically involves reviewing the police report, interviewing witnesses, and examining photos or video footage of the accident scene. The company might also assess medical records to verify any injury claims. During this phase, the insurer aims to determine who was at fault, which will heavily influence the next steps in your claim.
Assessment Of Damages
After the initial investigation, the insurance company will assess the damages involved. This step includes evaluating the cost of repairing or replacing the vehicle, as well as the cost of medical treatments if injuries occurred. Often, the insurance adjuster will work with auto repair shops or appraisers to estimate the cost of vehicle repairs. They will also consider factors like the current market value of your car if it’s determined to be a total loss.
When it comes to injuries, the insurance company will review medical bills and may also request additional information from healthcare providers to confirm the severity and nature of the injuries. The company’s goal is to establish the extent of damages and injuries in order to calculate an appropriate settlement offer.
Negotiating The Settlement
Once the insurance company has assessed the damages, they will usually make an initial settlement offer. It’s important to note that this offer may not always cover the full extent of your losses, and it’s often just the starting point for negotiations. Many times, claimants may feel pressured to accept the first offer, but there is room for negotiation.
You or your attorney can negotiate with the insurer to reach a fairer settlement. During these negotiations, evidence such as medical records, repair bills, and any additional costs (like lost wages or pain and suffering) can be presented to support your case. If both parties reach an agreement, the insurer will pay the agreed amount to settle the claim. If not, other legal avenues, like filing a lawsuit, may be pursued to resolve the matter.
The Importance Of Legal Guidance
Insurance companies have teams dedicated to minimizing their payouts. They may look for ways to downplay the severity of injuries or vehicle damage, or even try to attribute more fault to you to reduce their liability. This is why having legal representation during the claims process can be invaluable. A legal professional can help you build a strong case, guide you through negotiations, and advocate for a settlement that fairly reflects the extent of your damages.
Key Points To Remember
Understanding how insurance companies handle car accident claims can make a significant difference in the outcome of your case. From the initial report and investigation, to assessing damages and negotiating a settlement, knowing what to expect at each step can help you stay informed and proactive. Attorneys like those at Rispoli & Borneo P.C. can attest that having proper legal guidance can be a game-changer when dealing with insurance companies.
